Nine Tips For Novice Medical Assistants


Medical assistants are an important part of a healthcare team, and their importance in a hospital, clinic, or medical office is becoming more and more recognized day by day. Hence, it is a great profession to choose.

But what will make you stand out at your workplace once you are done with studying and training and have landed a job? How can you impress your supervisors and seniors? What do you need to do to be considered an essential part of the healthcare workforce? Here are some tips to help you as a novice medical assistant so you can achieve everything mentioned above and more.

Arrive early at your workplace

Novice or not, arriving at your workplace 10 to 15 minutes earlier is always good practice. This gives you a head start, and you will have plenty of time to prepare for work. Starting your day early will also allow you to go through all your tasks for the day and review the list of patients who will be under your care.

You can also check if you have all the necessary supplies that you will need to take care of your patients and arrange anything that is lacking. Overall, being an early bird means having a calm attitude on a busy day at your workplace.

Be open to criticism

It’s natural to make mistakes and learn from them. So, any time you make a mistake, and one of your supervisors or seniors corrects you, listen to them. Do not take it personally. Understand what they are trying to say and use the new things they teach you. Even if you have studied in the best medical assistant program, do not think you know everything. Keep trying to learn new knowledge and skills from what your superiors say.


Being a medical professional, you need to learn how to multitask. This trait will help you keep your patients and supervisors satisfied and allow you to go through your day peacefully and efficiently. Make a list of all your daily tasks and clump them into groups based on what can be accomplished simultaneously. 

Learn to be self-sufficient

Learn to take your responsibilities seriously and be self-sufficient. Do not wait for one of your seniors or supervisors to tell you what to do next after you finish a task. Understand your job at your workplace, anticipate things, and get to work right after you are done with a task. This will make you an important asset at any hospital or medical facility.

A good example of being self-sufficient would be if a patient arrives for a follow-up and you notice that they had tests done the last time they were there. However, these results are not updated in the chart. Immediately call to get the results and fill them in the chart. These habits will always make everyone around you appreciate you at work and make you a valuable team member.

Have a cheat sheet

Entering the field of medicine is always overwhelming. As a medical assistant at a new workplace, you need to remember lots of things every day. These details can be as minor as knowing the habits of the doctor you are working with or major as the procedures you’re about to help with. Remembering all these details can be quite difficult. Hence, it is always a good idea to note them on a piece of paper or your phone and look into them whenever you need to. You can always let go of the cheat sheet once you have learned all the details.

Keep learning new things

In medicine and healthcare, things are always changing for the better, and you must try to stay on top of them. You need to try and keep up with the latest advancements in patient care and try to incorporate them into your work. So try to attend short courses in medical assisting or become a member of an association and read their newsletters and blogs. Remember, knowing about all the latest updates in your field might not be mandatory, but it is a trait that will make you proud. Moreover, increasing your knowledge is always an excellent idea and makes everyone around you respect you even more.

Be a team player

It’s always a good idea to prove yourself as a team player and let your seniors see how well you work with others. If you have some extra time or one of your colleagues needs any extra help, do not shy away and jump in straight away to help them out. Doing this will make you stand out, and you never know what new thing you can learn while helping others out.

Have good bedside manners

Never forget your bedside manner. It is common for medical professionals to forget their bedside manners, which results in the patient feeling neglected and having a bad experience. Moreover, your seniors will always notice your actions, and if you lack the behavior and manners that put your patients at ease, it will be difficult for you to rise to the top.

Basic bedside manners include:

  • Begin by introducing yourself and explaining why you have been assigned to the patient. 
  • Be friendly and make the patient feel comfortable. Do not judge, and use empathy and compassion to win your patient’s trust.
  • Listen to whatever your patient has to say. It doesn’t matter if they are repeating the same thing. Make them feel heard as it relaxes patients.
  • Always ask for consent before you perform any examination. Do not force your patient to do anything.

Overall, bedside manners are a trait that defines you as a medical professional and makes your patients satisfied. This is also the trait that will often make or break your career.

Be observant

Look around you at your workplace. See how everyone works and how your senior medical assistants deal with difficulties. Learn from this. This quality is key in making you better than other medical assistants.


These tips will help you stand out as a novice medical assistant. Following them will help you get appreciated by your colleagues and make you an important member of the team. As a novice medical assistant, you are supposed to work harder and always stay on the tip of your toes, ready to learn new things. You are supposed to impress everyone with your skills as it will help your career bloom.